How Do I Take a Screenshot?

How Do I Take a Screenshot?

If you are encountering a specific issue, tech support may request that you take a screenshot in order to better assist you. Here is a guide to taking screenshots with various devices.

Microsoft Windows Computer

• First, navigate to the window you wish to capture
• Press the windows key and the print screen (prntscn) key at the same time. Depending on your machine, you may have to use either ctrl+win+prntscrn or fn+win+prntscrn
• Locate the screenshot in your screenshots folder which is generally located within your pictures folder.
• Crop the screenshot using an image editing application if desired

Macintosh Computer

• First, navigate to the window you wish to capture
• Press and hold Shift, command, and 3
• A thumbnail may pop up, allowing you to crop the screenshot
• The screenshot should automatically save to your desktop

Android Smartphone

• First, navigate to the window you wish to capture
• Press and release the volume down button in addition to the power button
• A preview of your screenshot should pop up at the bottom of the screen
• Locate your screenshots folder within your albums folder. 

Apple Smartphone

• First, navigate to the window you wish to capture
• For iPhone 13: Press and release the the side and volume up buttons at the same time
• For iPhones with Touch ID: Press and release the side OR top button in addition to the and home button at the same time 
• Locate your screenshot within your Screenshots folder. Found by going to albumes, then media types. 

Notes:

• When submitting an image to tech support via email, be sure to include it as an embedded image rather than a downloadable file
• If you are unable to take a screenshot successfully, search for a guide on how to take a screenshot with your specific device.
• You can also use a smartphone to take a literal picture of the screen, just be sure that the image is clear and sharp before sharing. 

Tech support may request a record of your console log for various issues. Review the guide below to successfully locate your console log.

How to Create a Console Log for Brave Browser – Splinterlands

Happy Battling!