When you create a Support Ticket related to a transfer or purchase issue, you will be asked to include the Transaction ID (TxID) of the specific transaction in question. You can find the Transaction ID in your wallet history using a variety of block explorers. In this example, we will be using Hive.Ausbit.Dev. There are also other articles on other cryptocurrency transfers on other blockchains, such as BSC, TRX, ETH, Hive-Engine, and WAX which you may find helpful.
Step 1: Go to https://hive.ausbit.dev and enter your username in the search bar as pictured below:
Step 2: Scroll down and find whichever transaction . Once you have the correct transaction, click the address on the upper right side of the transaction.
Step 3: The TxID will be at the very top of this page, and you can copy it directly from there to paste into your ticket.
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