Clearing Site Data to Fix Errors/Issues on Desktop and Mobile

If you find that after a weekly maintenance, or more generally, you are running into issues such as a block delay error message, the inability to submit battles, etc., clearing site data can often be the quick fix for these.

Desktop Browsers

Step 1: In your browser, right click on Splinterlands and select Inspect/Inspect Element:

Step 2: When the dev tools tab opens, on the top bar select Application:

Step 3: Click Storage on the left hand side, then make sure to select the "Including Third-Party Cookies" option if initially unchecked, then click Clear Site Data:

After this, it may be good to log out and log back in to Splinterlands, and do a hard refresh (Ctrl+Shift+R, or Ctrl+F5), but this should have corrected any issues.

Mobile Devices

On Android mobile devices specifically, there are two similar processes:

Settings > Apps > Manage Apps > Keychain Mobile (or any another browser) > Clear Data > Clear Cache

This should get you a similar result as the desktop instructions above.

Alternatively, click and hold on the browser icon, and when the menu below appears, click the icon in the corner:

In the App Info menu, select Storage:

Then click Clear Data and Clear Cache, and you should be good to go:

Questions? Submit a request – Splinterlands