Retrieving your WAX transfer txID (for customer ticket filing)

In this article we will explain the step by step procedure on how you can find the your transaction ID (txID) from wax blockchain.

Step 1: Go to - https://wax.atomichub.io/trading/history

Make sure you are logged in your account.

Make sure you are on the Transfer History tab

Step 2: type in on the search bar "splintrlands" so it sorts all transfer only to "splintrlands"

Note: if your account doesn't show any transfer to "splintrlands" it is possible you might have had a typo error and sent to the wrong account. Common mistakes are "splintr1ands" "splinterlnds" "sp1intrlands"

Step 3: Find the transaction you are having a problem with, once found you should be able to see something like this. Click the "eye" icon below Tx.

Step 4: You will now be taken to an address like  https://wax.bloks.io/transaction/**************************

Step 5: Check the transfer info at the bottom:

from: (your wax wallet)

memo: (your splinterlands account)

to: splintrlands (if there is any typo, the asset would be irretrievable)

Step 6: Copy the transaction ID(txID) and attach it to the ticket request you want to submit